Terms & Privacy Policy – AVDX

Legal & Policies

Effective Date: April 2026

Welcome to AVDX. These Terms of Service (“Terms”) govern your access to and use of the AVDX platform, website, and AI-powered services. By accessing or using our platform, you agree to be bound by these Terms.

1. AI Nature and Output Disclaimer

AVDX is an advanced Artificial Intelligence platform utilizing state-of-the-art models for text, image, and video generation. However, you acknowledge and agree that:

AI can make mistakes: The system may occasionally produce inaccurate, misleading, or fabricated information (often referred to as “hallucinations”).
Not Professional Advice: The outputs generated by AVDX do not constitute medical, legal, financial, or professional advice. Always consult with a qualified professional before making critical decisions based on AI outputs.
User Responsibility: You are entirely responsible for verifying the accuracy and appropriateness of any content you generate and use.

2. Subscriptions and Credits

We offer premium subscription tiers (e.g., AVDX Pro and Limitless) that provide extended capabilities and generation credits (points):

Credit System: Resource-intensive tasks, such as video generation, consume credits. Your credit balance resets at the beginning of each billing cycle and does not roll over to the next month.
Auto-Renewal: Subscriptions automatically renew unless canceled prior to the next billing date. Payments are securely processed via Stripe.
Refund Policy: Due to the immediate and high-cost nature of server-side AI processing, all payments are non-refundable once a subscription is active and the system has been used.

3. Acceptable Use Policy

You agree to use AVDX responsibly. You are strictly prohibited from using the platform to:

Generate illegal, harmful, hateful, or sexually explicit content.
Violate the intellectual property rights of third parties.
Attempt to bypass, reverse engineer, or disable our safety protocols and content filters.
Use automated scripts, bots, or scraping tools against our infrastructure.

We reserve the right to immediately suspend or terminate your account without a refund if you violate these rules.

4. Intellectual Property

Your Content: Subject to your compliance with these Terms, you retain ownership of the text inputs, images, and files you upload to AVDX, as well as the outputs generated for you, allowing you to use them for commercial or personal purposes.
Our Platform: AVDX retains all intellectual property rights over the platform’s code, design, UI/UX, and proprietary algorithms.

5. Limitation of Liability

To the maximum extent permitted by applicable law, AVDX and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from (a) your use or inability to use the platform; (b) any outputs generated by the AI; or (c) any unauthorized access to our servers.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in the Netherlands.

Need to contact us?

If you have any questions about these Terms of Service, please reach out to our support team.

info@avdx.nl

At AVDX (“we”, “our”, or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform and use our advanced AI services, including text, image, and video generation.

1. Information We Collect

To provide you with a seamless and powerful AI experience, we collect the following types of information:

Account Information: When you register, we collect your name and email address. We use a secure OTP (One-Time Password) system, meaning we do not store traditional passwords.
User Inputs & Prompts: Text queries, files, and images you submit to the AVDX engine for processing and generation.
Technical Data: We automatically collect IP addresses, browser types, and usage timestamps to manage quotas, prevent abuse, and ensure platform stability.
Payment Information: For premium subscriptions (Pro and Limitless), your payment details are processed securely directly by Stripe. AVDX does not store your credit card numbers on our servers.

2. How We Use Your Information

We strictly use your data to operate, maintain, and improve the AVDX platform. Specifically:

To process your AI requests and deliver high-fidelity outputs (text, images, and videos).
To manage your subscription limits and maintain your chat history across sessions.
To enforce our safety protocols and prevent the generation of harmful or illegal content.
To communicate with you regarding your account, updates, and billing.

3. AI Processing & Third-Party Services

AVDX is built on a powerful architecture that integrates with industry-leading third-party providers. By using our service, you acknowledge that your inputs (prompts, files) are securely transmitted to these partners for real-time processing:

Google Cloud APIs: We utilize enterprise-grade models (including Gemini and Veo) for text, vision, and video generation. Note: Enterprise API data is generally not used by these providers to train their public models.
Stripe: Used exclusively for secure billing and subscription management.

We do not sell, rent, or trade your personal data to any third-party marketing or advertising companies.

4. Data Retention and Security

We implement robust security measures to protect your data. Your chat history and generated artifacts are stored securely on our servers so you can access them anytime. You maintain the right to delete your chats directly from the AVDX interface. We retain your account data for as long as your account is active or as needed to provide you with our services and comply with legal obligations.

5. Your Privacy Rights (GDPR)

As a platform operating under European data protection standards (GDPR), you have comprehensive rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Erasure (Right to be Forgotten): You can request the permanent deletion of your account, chat history, and associated data from our servers.
Right to Rectification: You can update or correct inaccurate personal information.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our technology, legal requirements, or business practices. We will notify you of any significant changes via email or a prominent notice on the AVDX platform.

Questions about your privacy?

If you have any questions, concerns, or wish to exercise your data rights, please reach out to our privacy team.